PeopleVine is the only platform that lets you connect with your customers across multiple communication channels from a single campaign and a single system.
With PeopleVine you can send email (or text message) newsletters directly to people who have provided you data. Whether the data was captured via an interaction, survey, contest entry, event attendance, or even a page viewed, you can choose whom the message is sent to.
Connecting with your customers has never been easier by leveraging two-way real-time communication via text messaging. Our conversation thread acts just like a chat window, but you're sending text messages back and forth.
We help you connect across Facebook, Twitter, Google+, and Instagram to learn how your customers are interacting with your #hashtags and @handles. As our system monitors your social profile, we can automatically reply for you via our keyword engine to create a better customer experience.
We help you deliver a tailored message that is delivered to your customer via email or SMS upon completing any PeopleVine activity. For example, once they've earned rewards, tell them; once they've attended an event, send them a welcome message.
Your customers have preferences on how they want to be connected with and PeopleVine helps you manage and connect with them across the appropriate channels.